Q1: What is the estimated lead time for orders?
Samples typically take 3-5 days. For in-stock items, the lead time is 15-20 days, while large orders generally take 20-25 days depending on the quantity.
Q2: Can I customize the products with my own brand name?
Yes, we provide full OEM services and it is perfectly fine to manufacture products under your own brand name.
Q3: Are samples available before placing a bulk order?
Absolutely. You can place a sample order and expect to receive it within 3-7 days for evaluation.
Q4: Is this a factory-direct supply?
Yes, we supply directly from the factory. This ensures better pricing, high-quality control, and efficient delivery without middleman costs.
Q5: Do you accept custom designs or specific technical requirements?
We offer both OEM and ODM services. Our professional design team can work with your ideas, logos, and text to create finished files for your confirmation.
Q6: What is the standard ordering process?
The process includes sample approval, 30% deposit/LC, PP sample confirmation, mass production, quality inspection, balance payment, and final shipment arrangement.