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Frequently Asked Questions
What kind of guarantee can you give?
Warranty period for Orca Hypalon is five years, for PVC is three years and for accessories is one year.
How should I store my inflatable products after use?
Store in a dry place away from direct sunlight or extreme cold. Deflate and roll into a carry bag once completely clean and dry. It can be stored in small spaces like closets or garages.
Is it possible to order a sample?
Yes, sample orders are accepted to ensure quality before bulk purchase.
What are the available shipping methods?
Products can be delivered by express courier, air shipment, or sea shipment depending on your specific request.
Can I customize the product with my own LOGO?
Absolutely! Your special design waterproof logo can be printed directly on the boat or fender.
What materials are used for the inflatable boat products?
The primary materials used are high-quality PVC and Hypalon sourced from Taiwan or France.