?Frequently Asked Questions
What should I do if my quantity does not meet your MOQ?
Please feel free to contact us and tell us the product you need with your acceptable quantity. We will look for other buyers with similar needs to combine orders, usually within one week. This ensures you get a better price without compromising your sales plan.
How do you guarantee product quality?
We send pre-production samples before mass production begins. We only proceed once the quality is confirmed. Throughout production, we provide photos and videos so you can monitor progress in real-time.
What products can I purchase from your catalog?
We specialize in PVC inflatable products, including kayaks, canoes, and water sports equipment. With extensive experience in international trade, we can also assist in sourcing fashionable and affordable related products to meet your specific requirements.
What delivery and payment terms do you accept?
We accept various delivery terms including FOB, CFR, CIF, EXW, DDP, and Express Delivery. Accepted payment methods include T/T, L/C, Western Union, and Trade Assurance in currencies such as USD, EUR, and CNY.
Is customization available for these inflatable kayaks?
Yes, we provide professional OEM and ODM services. We can customize colors, logos, and specifications based on your design requirements to help build your own brand.
How is the product packaged for international shipping?
Each unit is typically packed in a high-quality color box and then placed into a sturdy master carton to ensure maximum protection during sea, air, or express transit.