Frequently Asked Questions
Q: Are you a manufacturer or a trading company?
We are a leading manufacturer with over 10 years of experience. Our products offer competitive pricing combined with strict quality guarantees.
Q: What is the typical delivery time?
Delivery usually takes 10-15 days after deposit for MOQ orders. A full 20ft container typically requires 30-35 days to complete. We can accommodate urgent requests based on our production schedule.
Q: How is product quality guaranteed?
We operate under the ISO9001:2008 quality control system. Our professional QC team performs rigorous inspections at every stage, including a final check before packing.
Q: What are your accepted payment terms?
We primarily accept T/T and L/C at sight. For sample orders, we also accept Western Union, Paypal, and other major payment methods.
Q: Can I track the progress of my order?
Yes, we test all items to ensure no parts are missing or damaged. Detailed inspection photos of your specific order will be sent for your confirmation before shipping.
Q: Do you offer OEM capabilities?
Yes, we welcome all OEM orders and can customize production according to your specific requirements and branding.
Green Boat
