Frequently Asked Questions
Are your engines genuine products?
Yes! We supply 100% OEM engines with complete traceability. All products include original factory warranties.
What are your payment terms?
For bulk orders, we typically require a 30% deposit with the remaining 70% balance due before shipment.
What is the lead time for engines and generators?
Standard models take 15-30 days after payment. Customized units (e.g., voltage/frequency adjustments) require 30-45 days.
Do you provide after-sales service and spare parts?
Yes, we offer global technical support via digital channels and provide a 10-year spare parts supply guarantee for all models.
What quality certifications do your products hold?
Our products are certified under ISO 9001, ISO 14001, CE, and SONCAP, alongside relevant marine class certifications like CCS.
Can these engines be used for specific vessel types?
Absolutely. These high-speed engines are optimized for 10-12 meter vessels, including fishing boats, patrol boats, and official craft.